The GDS, Booking.com, and Expedia interfaces will help sell more rooms by improving the accuracy of your online inventory. In addition to automating your inventory and reservations, there are tools available within the interfaces to help you sell more rooms. To maximize room revenue it is highly recommended to use occupancy based rate rules. To…

We would like to remind all of our customers that we will be out of the office on Monday, September 1st in observance of Labor Day. The Innsoft after-hours emergency support service will be available from 7AM – 4PM for all of our properties that have an active Service Contract. Normal rate applies ($50 per…

Some of our current and past customers have been receiving notifications from their credit card processor regarding an update needed to your computer. The letter is from First Data Merchant Services and directly relates to the ongoing functionality of your credit card processing interface. The letter states that there are upcoming changes that will affect…

As online travel agencies (OTAs) become increasingly successful at generating reservations, more and more properties are signing contracts with various different providers. The two most popular OTAs are Expedia and Booking.com (and their affiliates). If you are new to these two vendors, or are considering signing a contract with them, it is a good idea…

Offering fair, consistent pricing to all of our customers is important to us and we strive to provide the best prices possible for our software, hardware, and services. It is also very important for us to provide great customer support and maintain a stable, comprehensive Property Management System (PMS) with features consistent with our customer’s needs.…

Now that a large percentage of our active Check-Inn customers have purchased and implemented one or more of our online reservation interfaces, we often field questions about managing rates in the Innsoft Reservation Client (IRC). Many online travel agencies (OTAs) require rate parity. This means that the rates you provide them should be the same…

The Check-Inn Summer Newsletter will be arriving at your property (or other preferred mailing address) within the next 1-2 weeks! Keep an eye out for it as it contains great information about increasing revenue during the busy summer season, advice from our Tech Support team on networking Check-Inn, and an update about the development of…

Have you thought about using Check-Inn on more than one computer at your property? Networking Check-Inn allows for more flexibility with the program and does not require a second license. By purchasing the network upgrade (one-time cost) you will be able to run Check-Inn on multiple computers at the same time. Here are some of…

Check-Inn v.6.0, small screen, regular grid Work continues on the Check-Inn redesign! Check-Inn version 6.0 will be a complete new look and feel. Because every screen of the program is being modernized (including background processes not “seen” by the end-user), the development is a complex project involving the work of multiple programmers, technicians, quality assurance,…